Equinix Customer Portal For PC | How To Download (Windows 7/8/10 And Mac)

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Equinix Customer Portal is a self-service customer support portal designed to provide our customers with 24/7 access to the information and tools they need to manage their account with us. The portal provides a variety of features, including a knowledge base, ticketing system, and account management tools. We are constantly expanding the portal to include new features and functionality based on customer feedback.

This article is all about helping you get to know the Equinix Customer Portal for PC better and install it on your PC. Here are the technical specifications you want to know about beforehand:

How To Install & Download Equinix Customer Portal For PC Windows 10/8/7

To install the Equinix Customer Portal on your computer, you need to install the NOX payer first. To do that, as well as install the Equinix Customer Portal, follow the easy guide below from start to finish:

  • First, start by downloading the NOX player. It should store in your download folder in your computer.
  • Locate the installer, double click on it, and let it install on your PC. It will take a few minutes to complete the installation.
  • Once installed, you’ll have the option to start the emulator. Go ahead and start the emulator. It will set up the environment for the first time.
  • Now, open the Play store app (It’s on the top header, or you can search for it) and it will ask you to log in. Log into your Google account.
  • Search for the Equinix Customer Portal app on the Play store app and the app will show up in the first position. Click and start installing the app on your computer.

Equinix Customer Portal Andorid App Summary

Under the Business category on Google Play store, Equinix Customer Portal has over 37382 of downloads reflecting the number of users they have. Equinix Inc has developed the Equinix Customer Portal and has improved a lot to this day with the latest version, 2022.11.0.

Until this latest version, Equinix Customer Portal has successfully been able to acquire a good user rating of 3.7. This latest version was last updated on Aug 22, 2022 which you can check in the technical specification section below.

The only bummer here is you can not just download and install it on your computer without using an Android emulator. However, you can definitely install it on your computer by using one of the most popular emulators: NOX player, BlueStacks, or Memu Emulator.

These tools will help you install and use the Equinix Customer Portal on your computer without having to use your Phone. To do so, you need to follow the guides we’re about to discuss in this article.

Equinix Customer Portal App Specification
App Name: Equinix Customer Portal On Your PC
Devoloper Name: Equinix Inc
Latest Version: 2022.11.0
Android Version: 4.4
Supporting OS: Windows,7,8,10 & Mac (32 Bit, 64 Bit)
Package Name: com.equinix.ecp.main
Download: 37382+
Category: Business
Updated on: Aug 22, 2022
Get it On:


Features of Equinix Customer Portal for PC

– The app is for Equinix customers from North America, Asia Pacific, and EMEA.
– With the app, customers can order basic Equinix products and services including Smart Hands, Work Visit, Inbound Shipment, Outbound Shipment, Trouble Ticket, Security Access, Deinstall power/cross-connects, and Conference Room Booking.
– Customers can also review, clone, modify, and cancel orders; and create reports including Order report, User report, Audit report, Installbase report, etc.
– New users can be invited from the customer’s organization.
– Pending shipments can be reviewed and approved.
– Customers can communicate directly with Equinix technicians.

Equinix Customer Portal App Overview and Details

Equinix customers from North America, Asia Pacific (including China) and EMEA can use this app to order basic Equinix products and services.

– Place orders for Smart Hands, Work Visit, Inbound Shipment, Outbound Shipment, Trouble Ticket, Security Access, Deinstall power/cross-connects & Conference Room Booking
– Review orders
– Review and approve pending orders
– Clone, modify & cancel orders
– Create Reports – Order report, User report, Audit report, Installbase report, etc.
– Invite new users from your organization
– Review and approve pending shipments
– Communicate directly with Equinix technicians

To get started, log in with your current Equinix Customer Portal username and password. If you do not have an Equinix Customer Portal account, please contact your Equinix administrator.

Whats New In this Equinix Customer Portal?

– Support for Google Wallet to save Security Profile QR Code
– Minor bug fixes


Equinix Customer Portal is a great application for managing your Equinix account. It is easy to use and has a lot of features that are very helpful. Overall, this is a great application and I would recommend it to anyone who is looking for a way to better manage their account.

Before we complete the guide, do you have more questions regarding the emulator above or the Equinix Customer Portal of any kind? Don’t feel grounded, just let us know, and we’ll help you resolve it.

Recent Equinix Customer Portal Reviews

Brian Cidern

Feb 13, 2021

Buggy. QR codes not always being sent. Not sure if that’s an app issue though. Hangs at login screen. But, uninstall and re-install fixes that.

Allen Cayen

Apr 25, 2022

App doest load at all anymore despite uninstaling and re-installing

John Dunn

Dec 7, 2020

Crashes on Android and Apple products. Freezes at log in screen. Controls glitchy, times often don’t work properly.

Tim Michel

Nov 6, 2020

This app rarely works. I have updated it and the current version does not work. I had to use my laptop to create a work order …very frustrating

A Google user

Mar 5, 2020

Needs to be a way for customers to be able to gain access without using QR code. Having issues with my phone and unable to gain access into DC. Should be able to manually sign in.

A Google user

Aug 26, 2019

Team IBX, somehow I can’t see Customer Internal Reference details even if I had mentioned while submitting using mobile App. Another thing was copy Order isn’t working after application Update.

A Google user

Jun 1, 2019

Good evening Natalie, Over the weekend I went to one of your facilities trying to finalize the deal but I was told that I had to provide a check if I owe more that the offer to pay off my car to my lender and I would not be able to do that now.

Ben Weaver

Jan 20, 2021

Doesn’t work anymore. Attempting to login gets stuck at loading.

Vinny VCI

Dec 9, 2020

Very buggy. Inconsistent behavior. Wish Equinix would test app now thoroughly.

sciema poczta

Feb 1, 2021

Could you please fix it, won’t let me log it. Stuck on logging


We refer the ownership of This Equinix Customer Portal to its creator/developer. We don’t own or affiliate for Equinix Customer Portal and/or any part of it, including its trademarks, images, and other elements.

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